Privacy Policy - Data Protection & Privacy

Introduction

Arain & Co. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are a Canadian company located in Windsor, Ontario, and we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number)
Company information and project details
Communication preferences
Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and location data
Browser type and version
Pages visited and time spent on our site
Referring website information
Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our software development services
To communicate with you about projects, updates, and support
To process payments and manage billing
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist us in operating our business (under strict confidentiality agreements)
When required by law or to protect our legal rights
In connection with a business transfer or acquisition
To prevent fraud or protect the safety of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for data processing
File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@arain.org

Phone: +1 (519) 919 6016

Address: Windsor, ON, Canada